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Wallet Recovery

Your NeuroHash wallet is secured with a BIP-39 mnemonic recovery phrase. This phrase allows you to recover your wallet and funds if needed.

Viewing Your Recovery Phrase​

  1. Go to Dashboard > Settings
  2. Click Show Recovery Phrase
  3. Enter your password to confirm
  4. Your 12-word mnemonic phrase will be displayed

:::danger Critical Security Warning

  • Never share your recovery phrase with anyone, including NeuroHash support
  • Store it offline — write it down on paper and keep it in a secure location
  • Anyone with your recovery phrase can access and drain your wallet
  • NeuroHash cannot recover your funds if you lose your recovery phrase :::

Downloading Your Recovery Phrase​

You can download your recovery phrase as a text file:

  1. Click Download Recovery Phrase in Settings
  2. A file named wallet-recovery-phrase.txt will be saved
  3. Move this file to a secure, offline location immediately
  4. Delete the file from your Downloads folder

Recovering Your Wallet​

If you need to access your wallet outside of NeuroHash, you can import your mnemonic phrase into any Ethereum-compatible wallet:

Using MetaMask​

  1. Open MetaMask
  2. Click Import Wallet
  3. Enter your 12-word recovery phrase
  4. Set a password
  5. Add Robinhood Chain network (Chain ID: 4663, RPC: https://rpc.mainnet.chain.robinhood.com)
  6. Your balance should appear

Using Other Wallets​

The BIP-39 mnemonic works with any standard Ethereum wallet:

  • Rabby
  • Trust Wallet
  • Rainbow
  • Any wallet supporting BIP-39 + Ethereum derivation path

Security Best Practices​

  1. Write it down — Store your recovery phrase on paper, not digitally
  2. Multiple copies — Keep copies in different secure locations
  3. Never screenshot — Screenshots can be synced to cloud services
  4. Never email or message — Digital transmission is not secure
  5. Test recovery — Import your phrase into a separate wallet to verify it works before you need it